Professional Services

Intuitive and Simple to Use

We pride ourselves on how easy it is to use our system. It is an intuitive system with online wizards to walk you through most processes and functions. Online help and training systems are available 24/7 for all customers. In addition we offer in depth training for clients as required depending on your needs.

We offer a package tailored to suit your business needs, designed to make sure both value and a structured approach are at the forefront of our training program to ensure a quick adoption of the system.

If you would like to discuss any of your training needs contact us on: gcctraining@viewpoint.com

Delivery

From online guides, standard training packages to tailor-made programmes; our aim is to provide the best possible foundation for you and your users.

We always strive to deliver meaningful training in line with your project or company processes. We take into account the different groups of users that require training along with the elements of the application that will help them in their day-to-day role.

Ultimately, we help you ensure your users have the knowledge to make the most of the system. We encourage a ‘hands-on’ and ‘interactive’ training environment to achieve the best results.

User Training

User training sessions are designed to teach users how to utilise the basic operation of Viewpoint For Projects and to understand how the functionality will fit with their day-to-day role. These sessions will typically last 5 hours and can accommodate up to 10 people. However, we do realise that not all projects use our functionality in the same way and, for that reason, we will tailor our standard training to your specific needs as required.

Our main aim is to ensure that your users get the most out of the system on a day-to-day basis.

Administrator Training

Our administrator training provides hands-on training for those users within an organisation who are charged with administering the system.

It will cover items such as managing activities of the users to ensuring that the structure of the system meets with the needs of the project for its duration. These sessions are delivered to no more than 4 people, and are often delivered on a 1-to-1 basis.